Refund policy
30-day money-back guarantee
We want you to love your Restora purchase. If you're not satisfied, contact us within 30 days of delivery for a refund.
How to request a refund
- Send us a message through our contact form with your order number and the reason for your request.
- We'll reply within 24 hours with next steps. If a return is needed, we'll send you the return address and instructions.
- Once approved, your refund is issued to your original payment method within 5-10 business days.
Damaged or defective items
If your item arrives damaged or defective, email us a photo within 7 days of delivery and we'll send a free replacement or a full refund - no need to send it back.
Conditions
- Items being returned should be clean and in their original condition.
- Return shipping costs for change-of-mind returns are the customer's responsibility unless the item was damaged or incorrect.
Questions?
Contact us anytime.