Shipping policy

Shipping cost

United States: free tracked shipping on every order.
Canada, Australia, the UK, Europe and other countries: US$4.99 tracked shipping, or free on orders of US$59 or more (for example, any 2-pillow bundle).

Processing time

Orders are processed within 1-3 business days (excluding weekends and holidays).

Delivery time

Most US orders arrive within 7-12 business days after processing. International delivery times vary by destination and are usually longer, typically 2-4 weeks. During busy periods such as holidays, delivery may take a few extra days.

Tracking

You'll receive an email with your tracking number as soon as your order ships. Tracking can take 2-3 days to show updates.

Where we ship

We ship to the United States, Canada, Australia, the United Kingdom and most European countries, plus a few other destinations. If your country is not available at checkout, we do not currently ship there.

Customs, duties and taxes

International orders may be subject to import duties, taxes or customs fees charged by your country. These are not included in our prices and are the responsibility of the customer.

Wrong address or lost package

Please double-check your address at checkout. If your package hasn't arrived within 30 days of shipping, contact us and we'll send a replacement or a full refund.

Questions?

Contact us and we'll be happy to help.